Payment Policy

Last updated: 15 Jan 2025

Welcome to Maja Melbourne. These Payment Policy outline the terms governing the use of payment services provided by Maja Melbourne ("Website") for seamless and secure transactions. By using our payment services, you signify your agreement to these terms. Please carefully read this Agreement before proceeding with any transactions on our Website.

SECTION 1 - SECURE PAYMENT OPTIONS

Enhance your shopping experience with our secure payment methods:

  • Credit/Debit Cards: Safely pay with Visa, MasterCard, American Express, and Maestro debit and credit cards.

  • PayPal: Enjoy the convenience of PayPal. You will be redirected to complete your transaction on the PayPal website. A valid PayPal account is required.

  • Afterpay: Split your payment into four interest-free installments using Afterpay. Subject to Afterpay’s approval and terms.

All transactions are processed in the currency displayed on the Website.

SECTION 2 - PRICING DETAILS AND PRODUCT INFORMATION

The prices listed on Maja Melbourne include applicable taxes unless otherwise stated. While we strive for accuracy, product descriptions, specifications, and availability may not be error-free, complete, or up-to-date.

SECTION 3 - ORDER CONFIRMATION AND CANCELLATION POLICY

After placing an order, you will receive an order confirmation email containing your purchase details. If you need to make any changes or cancel your order, please contact our support team immediately. We strive to expedite the delivery process, and orders are typically sent out on the same day if placed before the 3:00 PM cut-off time. To ensure that we can accommodate your request, it’s crucial to reach out to us as soon as possible.

SECTION 4 - SHIPPING GUIDELINES

  • Shipping Cost: Free shipping within Australia.

  • Order Processing Time: 1-3 Business Days.

  • Delivery Time: 4-6 Business Days.

For more information, please refer to our Shipping Policy Page.

SECTION 5 - RETURN AND REFUND PROCEDURES

Our commitment is to provide exceptional products and services. Refer to our refund and return policy on the Website for any dissatisfaction concerns. Refunds are issued according to our refund policy and returned to the original payment method. For more information, please refer to our Refund Policy and Return Policy Pages.

SECTION 6 - DATA PRIVACY AND SECURITY

Your privacy is of utmost importance. We employ industry-standard measures to protect your personal information. Learn more in our Privacy Policy.

SECTION 7 - ADHERENCE TO GOOGLE MERCHANT POLICIES 

Maja Melbourne adheres to Google Merchant Policy, ensuring a secure shopping experience. Our billing practices align with these guidelines to maintain store integrity.

SECTION 8 - MODIFICATIONS TO PAYMENT POLICY

We reserve the right to modify or replace any part of this Agreement at our sole discretion. Changes become effective immediately upon posting on the Website. Regularly reviewing this Agreement ensures awareness of updates.

SECTION 9 - CUSTOMER SUPPORT INFORMATION

For questions or concerns about these Payment Policy, please reach our customer support team:

  • Store Name: Maja Melbourne
  • Customer Support: 09:00 - 18:00 (GMT+1)
  • Phone: +31639392910

SECTION 10 - CONTACT INFORMATION

By using our payment services, you acknowledge that you've read, understood, and accepted these Payment Policy.